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General terms & conditions

Welcome to Innisfil Creek's new and improved online store!

 

This store will be your one stop shop for Gift Cards, Pre-paid Packages, Memberships and Leagues

 

Please use the links on the left of the page to navigate your purchase.

If you have any questions or need help with your purchase, please call our Golf Shop at 705-458-4653

 

Note: We accept Visa Master Card, and AMEX only

 

 

 

Shipping Policy

 

The following are the terms and conditions that constitute our Shipping Policy.

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone. Delivery delays can occasionally occur. Shipping charges for your order will be calculated and displayed at checkout. All fees incurred during or after shipping are the responsibility of the customer.

 

 

Refund Policy 

Returns
What can I return or exchange?
We’re sorry things didn’t work out! We will gladly exchange all unwashed and unworn ticketed merchandise or equipment in its original condition within 7-10 days of your order date when accompanied by the original eReceipt listing the price paid. No refunds on any clearance items in the sale section with the mention of 'final sale' in the product name.

Note all refunds on memberships/ Leagues/ prepaid golf purchases are subject to a 4% Credit Card/ Administrative Fee. This fee will be deducted from the refund total.

 

Refunds
Refunds will have to be authorized by Director of Golf Operations manager onsite at Innisfil Creek Golf Club. Refunds will be issued using the same method of payment and the same credit as the original purchase. Shipping charges and sales tax on shipping are not refundable.
Please note items cannot be refunded via mail or courier third party companies.

Note all refunds on memberships/ Leagues/ prepaid golf purchases are subject to a 4% Credit Card/ Administrative Fee. This fee will be deducted from the refund total.

 

YOUR SATISFACTION IS THE UTMOST IMPORTANCE TO YOUR ONLINE SHOPPING EXPERIENCE, PLEASE TRUST WE WILL MAKE YOUR HAPPINESS OUR FIRST PRIORITY.

 

 

Privacy Policy

This privacy notice discloses the privacy practices for Innisfil Creek Golf Club . This privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.We will not sell or rent this information to anyone.We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

 

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website.Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (705) 458-4653 or via email.